rental-service-policies

Car Rental in Puerto Rico. Hit the Road from Carolina & Aguadilla!

Start your carventure in Puerto Rico with Economy

Emergency Contact Information

INTERNATIONAL CALLS
+1 (786) 975-2222
Emergency Services
911

Offices

Offices Near Airport

PR-110, Aguadilla.
Marginal Los Angeles A15.

Important Information when Visiting Puerto Rico

  • Puerto Rico has a varied topography with hills, mountains, and steep roads. When driving through mountainous areas, use the gears adequately to keep the vehicle under control as you drive up and down (using the compression).
  • Pay special attention to cyclists and pedestrians, especially in urban and tourist areas. Respect shared lanes and crosswalks.
  • Some intersections in Puerto Rico are equipped with roundabouts. Give priority to vehicles that are already in the traffic circle.
  • Many streets in Puerto Rico can be narrow and winding, especially in rural areas. Drive with precaution and keep to a reasonable speed to adapt to the conditions of the road.
  • In cities like San Juan, traffic can be intense during rush hour. Plan your routes ahead of time to avoid frustration due to the traffic and be patient.
  • Trust in your navigation system and pay attention to traffic signals. However, keep in mind that some streets might not be correctly marked, so it is useful to have a current map or app handy.
  • In urban areas, parking can be limited. Prepare to park in compact spaces and, consider using public parking lots or garages.
  • It is possible to encounter animals on the road in rural areas. Reduce your speed and keep an eye on the road to avoid accidents.
  • During rainy season roads can become slippery. Reduce your speed when it rains.
  • Additional drivers have a cost of $9.95 USD a day.
  • Driving restrictions: The driving of rental cars is restricted to Puerto Rico.
  • Roadside assistance is included in the total of the rental.
  • Vehicles must be driven on the right side of the road.
  • Valid Driver’s License: We will need to see a driver’s license from your home country to drive in the Dominican Republic, as well as your passport. Temporary driver’s licenses can be rejected and not be accepted.
  • Proof of Insurance: If you plan to self-insure, we’ll need proof of personal coverage with the renter's name on the policy and show collision and civil liability insurance for injury and property damage. *** Economy Rent a Car does not accept commercial insurance for vehicle rental.
  • Method of Payment: Credit or debit card under the renter’s name (restrictions may apply).
  • We do not accept prepaid or cash deposits.
  • You’ll need a credit or debit card (under the renter’s name) to make a rental deposit. Deposits vary according to the protection plan and vehicle you choose. This deposit is reimbursed when you return the car, as long as the car is in the same condition as it was when it left the office, and it could take several days or even a week to process.
  • Spanish is the main language of Puerto Rico, but most people in tourist areas also speak English. Learning a few basic Spanish phrases might be useful and appreciated by the locals.
  • Puerto Rico has a tropical climate. Pack light and comfortable clothing, as well as bathing suits, sunblock, insect repellent, and a hat. Consider also packing more formal wear for dinners or elegant places.
  • Try the delicious local food, such as mofongo, rice with “gandules” (pigeon peas), and pastries. Visit local markets and stands to get an authentic experience.
  • Respect the local culture and customs. Greet others with “Buenos días” (good morning) or “Buenas tardes” (good afternoon), and be nice to the locals.
  • Puerto Rico has beautiful beaches and impressive natural landscapes. Be sure to visit places like El Yunque (the only tropical rainforest in the USA national park system) and Culebra (known because of Flamenco Beach).
  • If you have the chance, participate in local festivals and cultural events to experience the Puerto Rican music and lifestyle.
  • As in many other places, you are expected to tip at restaurants and for services such as taxis and doormen. Giving 15-20% is usually suitable.
  • Be sure to have travelers insurance who will cover medical expenses. In addition, drink bottled water and protect yourself from the sun and mosquitos to avoid health issues.
  • Some popular sites require advanced bookings, so plan ahead. In addition, keep in mind that life in Puerto Rico usually follows a relaxed rhythm so some stores and restaurants might close during the “siesta” (nap time) in the afternoon.