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Policies by location

Jordan Alqastal, Jordan

AMMO01 - Queen Alia International.

  Additional Drivers

Additional driver charge is $5.00 per day with a maximum of 2 additional drivers.

  Age

The minimum age of the Renter or any additional driver must be 25. Driver’s age 21-24 may rent a vehicle for an additional charge of $5.00 per day with higher L.D.W deductible. No additional charges will apply if Renter is over the age of 25.

  Cancellation

Customers who fail to cancel their reservation from the source it was booked, at least 48 hours prior of the pickup time, or do not show up for their reservation are subject to a one day rental charge.

  Debit Cards

Debit cards are permitted. No cash deposits are allowed. Alkoun rent a car Easy Rental) accepts all major credit cards. No one other than the person named on the credit card may use that credit card for the deposit. The card holder must be present at the time of rental.

  Drivers License

Renter must present a valid driver license at the time of rental. Foreign renters must present a valid driver license and a valid passport and based on the date of the entry stamp, will be allowed to rent a vehicle for up to 90 days, present at time of rental.

  Emergency Info

(ERA) Is an optional product, this program will have a cost of 0.00 day. With ERA, key services (lost or locked in car), jump starts and gas service (in case you run out of gas) will be provided at no cost. If customer prefers not to purchase ERA then will be responsible for any *service fees* in the event said customer requires any of the services listed above. Depends on the company's policy and according to the situation and distance .

  Equipment

Alkoun ( Easy Rental ) rent a car has the following products available upon request: MI-FI, Baby Seat, Booster Seats, maps, and other accessories. Prices vary and all items are subject to availability upon arrival. It is the law that children and babies be seated in baby seats or booster seat you may be fined up to 30.000 usd by the Jordanian police.

  Gas

Vehicle must be returned with same amount of fuel as rented to avoid a refueling service charge. ( Same to Same )

  Geographic

Vehicles cannot be taken outside the country of Jordan. If you take the car out of Jordan, then it will be considered negligence and a penalty charge will apply, plus time and expenses.

  Insurance

This is not an insurance policy.- L.W. - Liability Waiver * is a waiver of Al-Koun Rent A Cars right to charge the Renter or Renters for damages to third parties during the rental period and is required unless the Renters can provide written proof that their personal insurance will provide acceptable coverage in Jordan during the rental period. It also reduces customers legal expenses to zero. L.W. limits charges for damages for injuries and third party properties to a 20 percent deductible and will also cover vehicle storage and administrative fees. L.W. charges are: from $15.00 to $25.00 per day. L.L.W - Limited Loss Waiver L.L.W. an optional product that will reduce the Renters third party liability deductible to zero Vehicles - $25.00 USD per day. --written proof-- If Renter wishes to decline L.W. Liability Waiver or L.D.W. Loss Damage Waiver and rely on their own personal insurance, the Renter must provide written proof from their insurance company, specifically stating coverage is effective in the country of Jordan Rica for the duration of the rental agreement for third part liability. A minimum-security deposit of $550,000 USD will be required, if customer does not accept L.W. then L.L.W will automatically be required.

  Local Renters

Local renters are those who do not bring proof of return flight

  One-Way

There may be an additional charge for dropping off the vehicle at a different office. The drop off charge varies depending at which office you are renting from and which office you are returning the vehicle into.

  Optional Protection Products

Emergency roadside assistance: all contracts will be automatically enrolled in the emergency roadside assistance (ERA) program at surcharge of only 0.00/day. Key services (locked in car), jump starts and gas service (in case you run out of gas) will be provided at no cost. If customer prefers not to participate, they must decline participation upon rental and be responsible for any *service fees* in the event said customer requires any of the services listed above. all contracts will be automatically enrolled in the emergency roadside assistance Only in the event of a breakdown or accidents

  Payment

We accept all major credit and debit cards, Deposit: The amount of the rent plus a minimum of $ 550.000, will be held in your card at the time of the rental, once the vehicle is returned this deposit will be released this process can take 7 to 14 business days. We also accept vouchers from travel agencies, all charges will be processed in JOD (Jordan official currency) prices are provided in U.S. dollars as a courtesy to our customers, we are not responsible for banking charges that may incur when using your card. Cash deposits, Travelers Checks, Unbossed Credit or Debit cards will be subject to verification at the moment of the rental. For those reservations that require a credit card guarantee.

  Prepaid Debit Cards

Customers who make a prepaid reservation using a debit card need to be aware that the renting location may require a credit card in the renters name be used for leaving a deposit for the rental in order to rent the car. Customers who do not have a credit card may be denied rental. (negotiable )

  Reservation hold time

Vehicles are held for two hours after reserved arrival time. When flight details are provided, we will hold vehicle for up to two hours after flight arrival. In the event of delays, you may call or e-mail us to advise of any changes in your pick-up time. After the two hour window, you will be considered a no-show and we may or may not be able to honor your reservation, depending upon availability. LOCAL TELEPHONE 00962786562666 - INTERNATIONAL HOTLINE 00962787774005.

  Shuttle

Thank you for choosing Economy Rent a Car represented in Jordan by Easy Car Jordan. Please proceed inside airport terminal after customs and baggage claim, our representative will receive you with a sign by your name. Holding reserved vehicles-vehicles are held for two hours after the actual flight arrival or for two hours after reserved arrival time. When exact flight details are provided, we will honor all reservations for up to two hours after reserved pick up time has passed. You may call or email us to advise of a change in your pick up time and we will honor your reservation. After the two-hour window, your reservation will be considered a no show and it will be cancelled. If you arrive after the two hour window, we may or may not be able to honor your reservation, depending upon availability. Local telephone 00962786562666 call center 00962787774005. --- international hotline 00962787000018. A minimum-security deposit of $550,000 USD will be required, if customer does not accept L.W. then L.L.W will automatically be required.

  CDW

L.D.W - Loss Damage Waiver * - is an optional product, it is a waiver of Al-Koun Rent a Car right to collect from the Renter for damages caused to the rental vehicle over the deductible amount. Deductible varies by vehicle. L.D.W. charges are: $15.00 to $25.00 per day. L.D.W. *All Waivers will be void if the terms of the rental agreement are violated. All of the products or waivers listed will become null and void in the event of negligence while driving or while in possession of the rental vehicle such as driving the vehicle across beaches, rivers, etc, or driving under the influence of liquor, drugs or any other substance that could impair the driver’s ability to operate the vehicle. Other negligent acts include, but are not limited to, leaving the keys in the ignition with the vehicle unattended, falling asleep while driving, ignoring traffic signals or police officers. --written proof-- If Renter wishes to decline L.W. Liability Waiver or L.D.W. Loss Damage Waiver and rely on the their own personal insurance, the Renter must provide written proof from their insurance company, specifically stating coverage is effective in the country of ( Jordan ) for the duration of the rental agreement for third part liability. A minimum-security deposit of $550 USD will be required, if customer does not accept L.W. then L.L.W will automatically be required.