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Policies by location

Saint Martin (French part) St. Maarten, Saint Martin (French part)

SFG - L`Esperance Airport.

  Additional Drivers

USD$5.00 per day

  Age

The minimum age of rental is 21. Renters between 21 and 24 will be charged an UNDERAGE DRIVER FEE (UAGE) of $24.95 + taxes per day.

  Business Hours

The office open from 7:00am until 6:00pm 7 days a week, 365 days a year.

  Cancellation

A credit card guarantee is required for each reservation made. Customers who fail to cancel their reservation at least 24 hours prior to pick up of the reserved vehicle , or fail to show up for their rental will be subject to a one day rental charge fee. Reservations must be cancelled at original source of reservation.

  Drivers License

Valid drivers licence from any jurisdiction with picture and other picture identification (passport, ID card)

  Emergency Info

Renter should contact rental location or the local Police Department in the event of an emergency.

  Gas

Vehicles are rented with a full tank of gas and should be returned full to avoid a refueling service charge.

  Geographic

Vehicles cannot be taken outside of the Island. If you take the car out, then it will be considered negligence and a penalty charge will apply, plus time and expenses.

  Holiday

Airport office is open year round.

  Insurance

Liability insurance US$ 8 per day for car groups ECAR- CCAR. ///Liability insurance US$ 10 per day for car groups ICAR-FCAR ///Liability insurance US$ 15 per day for car groups IFAR- STAR /// Liability insurance US$ 20 per day for car groups SFAR- PVAR ///

  One-Way

Cars must be returned to Paradise Car Rental Main Office or an approved dropoff location.

  Optional Protection Products

Collision Damage Waiver for car groups ECAR through STAR - USD$15.00 per day USD$1,000.00 deductible. Car groups SFAR / PVAR - USD$20.00 per day USD$1,000.00 deductible *If CDW is not purchased the client will be responsible for the full value of the vehicle.

  Payment

All major credit cards accepted. Personal checks are not accepted. Cash rentals are accepted with a USD$1,000.00 deposit plus total estimated rental charges in advance. Full insurance is required on cash rentals.

  Prepaid Debit Cards

Customers who make a prepaid reservation using a debit card need to be aware that the renting location may require a credit card in the renters name be used for leaving a deposit for the rental in order to rent the car. Customers who do not have a credit card may be denied rental.

  Prepaid Reservations

If you have made a reservation you may pay on arrival however to make a reservation we will need a credit card to guarantee your vehicle. There may be an authorization on your Credit Card statement of USD$1.00 please be advised that a no show fee equivalent to a one day rental plus taxes with a minimum of USD$35.00 will be charged to the Credit Card. If vehicle is not pick up you can avoid this fee by cancelling your reservation through the same website you made it, you cannot call or write to cancel you can cancel only through the website where the reservation was made at least 48 hours in advance of your scheduled rental time. Prepaid reservations-if you have a prepaid reservation your Credit Card will be charged in full at the time you made your reservation. The Credit Card that you paid your reservation must be present at the time of pick up. Refund and cancellation policy-a prepaid reservation is a nonrefundable booking. If you do not pick up your rental when scheduled your reservation will not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or credit. For customer satisfaction Economy will apply a refund for any of the reasons below-after verification- -flight cancelled and customer could not get to the rental location-natural disaster prevented travel- Illness prevented travel-death in family prevented travel-jury duty prevented travel-Economy was unable to fulfill the customer reservation (example no vehicle available) - Any action due to the COVID-19 pandemic. Please be advised that there will be a charge of a handling fee for cancelling. If a customer chooses to change the date of their reservation the handling fee will be waived but may be subject to a rate adjustment. For date change please contact 1 877 326 7368. To process a refund or if you have any problems with your reservation please email customercare@economyrentacar.com. Must be prior to your pick up.

  Reservation hold time

Vehicles are held for two hours after reserved arrival time. When flight details are provided, we will hold vehicle for up to two hours after flight arrival. In the event of delays, you may call or e-mail us to advise of any changes in your pick up time. After the two hour window, you will be considered a no-show and we may or may not be able to honor your reservation, depending upon availability. INTERNATIONAL HOTLINE 877-326-7368.

  Rules

Rentals are subject to a $12.00 Location Fee plus local Sales Tax of 5% and 8% Surcharge. Vehicles may not be taken off the Island. By renting a vehicle from Economy Rent A Car and Economy Rent A Car affiliates, you hereby agree that any and all disputes and controversies arising out of your reservations and your rental of the vehicle shall be resolved solely and exclusively by binding arbitration administered by the American Arbitration Association.

  Shuttle

Thank you for choosing Economy Rent a Car represented by Paradise Rent a Car. Please let us know you arrived at the airport by calling us from the ring down phones located at all terminals. We are located outside the airport, the shuttle may be waiting outside or we will send it while you wait for your luggage. Our local tel. number is 1-721-545-3737, 1-718-618-5255, 1-866-978-6227 or 877-326-7368.