index-landscape
Policies by location

United States Visalia, United States

VISC01 - 703 east main street.

  Additional Drivers

Additional driver charge is $10.00 per day with a maximum of 2 additional drivers.

  After Hours

Currently we do offerafter hour drop offfor a fee of $25.00 plus daily charges

  Age

The minimum age of the Renter or any additional driver must be 21. Drivers age 21-25 may rent a vehicle for an additional charge of $18.00 per day with higher L.D.W. deductible. No additional changes will apply if Renter is over the age of 25.

  Business Hours

The office open Monday to Friday 08.00am to 06.00pm - Saturday and Sunday 10.00am to 02.00pm.

  Cancellation

Customers who fail to cancel their reservation from the source it was booked, at least 48 hours prior of the pick up time, or do not show up for their reservation are subject to a $100 USD charge or one day rental charge, whichever is higher.

  Debit Cards

Bank Debit cards are permitted. Prepaid cards or online bank cards are NOT accepted. No cash deposits are allowed. Economy Rent A Car accepts all major credit cards. No one other than the person named on the credit card may use that credit card for the deposit. The card holder must be present at the time of rental.

  Drivers License

Renter must present a valid driver's license at the time of rental. Foreign renters must present a valid driver license and a valid passport and based on the date of the entry stamp, will be allowed to rent a vehicle for up to 90 days, present at time of rental.

  Equipment

Economy rent a car has the following products available upon request: maps and other accessories. Prices vary and all items are subject to availability upon arrival. It is the law that children and babies be seated in baby seats or booster seats, or you may be fined.

  Gas

Vehicle must be returned with the same amount of fuel as rented to avoid a refueling service charge. Refueling charges are $7.50 a gallon

  Geographic

- Vehicles cannot be taken outside the country of the United States. NO Mexico, NO Canada.If you take the car out of the United States then it will be considered negligence and a penalty charge of $ 500 will apply, plus time and expenses.

  Insurance

This is not an insurance policy. -L.W. - Liability Waiver* is a waiver of Economy Rent A Cars right to charge to Renter or Renters for damages to third parties during the rental period and is required unless the Renters can provide written proof that their personal insurance will provide acceptable coverage in the United States during the rental period. It also reduces customers' legal expenses to zero. L.W. limits chargers for damages for injuries and third-party properties to a 20 percent deductible and will also cover vehicle storage and administrative feed. L.W. chargers are from $15.00 to $25.00 per day. L.L.W. - Limited Loss Waiver L.L.W. and optional product that will reduce the Renters third party liability deductible to zero Vehicles - $15.00 USD per day. --written proof -- If Renter wishes to decline L.W. Liability Waiver or L.D.W. Loss Damage Waiver and rely on their own personal insurance, the Renter must provide written proof from their insurance company, specifically stating coverage is effective in the country of the United States of $500 will be required, if customer does not accept L.W. then L.L.W. will automatically be required.

  Local Renters

Local Renters are those who do not bring proof of return flight.

  One-Way

No One-Way rental.

  Payment

We accept all major credit and debit cards. Deposit: The amount of the rent plus a minimum of $200, will be charged in your card at the time of the rental, once the vehicle is returned this deposit will be released this process can take 7 to 14 business days. We are not responsible for banking charges that may incur when using your card. For those reservations that require a credit card guarantee, customers will be subject to a one-day rental fee or $100, whichever is higher if they fail to show up to rent their reserved car, or if reservations are not canceled at least 48 hours prior to the reserved date through the source the reservation was made through.

  Pickup/Drop

Thank you for choosing Economy Rent a Car represented by Express Car Rental Visalia, This is a CITY location , there is no Shuttle service from the airport , customer must call for pick up. Contact Us at 559-713-6063

  Prepaid Debit Cards

Customers who make a prepaid reservation using a debit card need to be aware that the renting location may require a credit card in the renter’s name be used for leaving a deposit for the rental in order to rent the car. Customers who do not have a credit card may be denied the rental.

  Prepaid Reservations

If you have made a reservation you may pay on arrival however to make a reservation we will need a credit card to guarantee your vehicle. There may be an authorization on your Credit Card statement of USD$1.00 please be advised that a no show fee equivalent to a one day rental plus taxes with a minimum of USD$35.00 will be charged to the Credit Card. If vehicle is not pick up you can avoid this fee by cancelling your reservation through the same website you made it, you cannot call or write to cancel you can cancel only through the website where the reservation was made at least 48 hours in advance of your scheduled rental time. Prepaid reservations-if you have a prepaid reservation your Credit Card will be charged in full at the time you made your reservation. The Credit Card that you paid your reservation must be present at the time of pick up. Refund and cancellation policy-a prepaid reservation is a nonrefundable booking. If you do not pick up your rental when scheduled your reservation will not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or credit. For customer satisfaction Economy will apply a refund for any of the reasons below-after verification- -flight cancelled and customer could not get to the rental location-natural disaster prevented travel- Illness prevented travel-death in family prevented travel-jury duty prevented travel-Economy was unable to fulfill the customer reservation (example no vehicle available) - Any action due to the COVID-19 pandemic. Please be advised that there will be a charge of a handling fee for cancelling. If a customer chooses to change the date of their reservation the handling fee will be waived but may be subject to a rate adjustment. For date change please contact 1 877 326 7368. To process a refund or if you have any problems with your reservation please email customercare@economyrentacar.com. Must be prior to your pick up.

  Reservation hold time

Vehicles are held for one hour after reserved arrival time. When flight details are provided, we will hold the vehicle for up to one hour after flight arrival. In the event of delays, you may call or email us to advise of any changes in your pick up time. After the one hour window, you will be considered a no-show and we may or may not be able to honor your reservation depending on availability.

  Rules

By Renting a vehicle from Economy Rent A Car and Economy Rent A Car affiliates, you hereby agree that any and all disputes and controversies arising out of your reservations and your rental of the vehicle shall be resolved solely and exclusively by binding arbitration administered by the American Arbitration Association.

  Shuttle

Thank you for choosing Economy Rent a Car represented by Express Car Rental Visalia, This is a CITY location , there is no Shuttle service from the airport , customer must call for pick up. Contact Us at 559-713-6063

  Loss Damage Waiver

Loss Damage Waiver * - is an optional product, It is a waiver of Economy Rent A Cars right to collect from the Renter for damages caused to the rental vehicle over the deductible amount. Deductible varies by vehicle. L.D.W. charges are: $15.00 to $25.00 per day. L.D.W. *All Waivers will be void if the terms of the rental agreement are violated. All of the products or waivers listed will become null and void in the event of negligence while driving or while in possession of the rental vehicle such as driving the vehicle across beaches, rivers, ets, or driving under the influence of liquor, drugs or any other substance that could impair the driver’s ability to operate the vehicle. Other negligent acts include, but are not limited to, leaving the keys in the ignition with the vehicle unattended, falling asleep while driving, ignoring traffic signals or police officers. --written proof-- If Renter wished to decline L.W. Liability Waiver or L.D.W. Loss Damage Waiver and rely on their own personal insurance, the Renter must provide written proof from their insurance company, specifically stating coverage is effective in the country of the United States for the duration of the rental agreement for third party liability. A minimum-security deposit of $200 USD will be required, if the customer does not accept L.W. then L.L.W. will automatically be required.

  Roadside Assistance

Is an optional product, this program will have a cost of $4.99/day. With ERA, key services (locked in car), jump starts and gas service (in case you run out of gas) will be provided at no cost. If customer prefers not to purchase Roadside Assistance, then will be responsible for any *service fees* in the event said customer requires any of the services listed above. Customer is responsible for replace/repair of flat tire and blown tire.