Policies by location

Canada Vancouver, Canada

  Additional Drivers

Driver's age and driving licence requirements apply to additional drivers. The number of additional drivers is limited to the number of passenger seats in the vehicle rented. Request to add drivers is made upon pickup at the rental counter. Additional drivers should present the required license documents along with the main Driver's for authorization at the time of pickup.


Maximum Age limit 75 years old. Minimum age limit for this car: 19 years old, A young driver fee will apply for drivers at: 19 - 24 years old Charge (only for reference). CAD20/day If you fall out of the age limits, You might not be able to hire a car. You might be subject to charge of a young driver fee if you are under the minimum age limit) or If the age limit stands to be confirmed, a general rule applies: If you are under 25 years old, you may be charged of a young driver fee

  Business Hours

Mon to Sun: 8:00am to 10:00pm


Customers who FAIL TO CANCEL their reservation from the source it was booked, at least 48 hours prior of the pick up time, or DO NOT show up for their reservation are subject to a $ 25 CAD charge or one day rental charge, whichever is higher. No show will be charged the prepaid amount.

  Deposit Rules

Deposit: A minimum deposit amount of $500.00, will be held in your card at the time of the rental, once the vehicle is returned this deposit will be released this process can take 7 to 14 business days. At the time of pickup, a valid credit card with enough funds in the name of the primary driver must be presented for pre-authorization/charge of deposit. Deposit will be held against your credit card during rental period as a guarantee in the case of damage or theft of the vehicle. It will be automatically released if there is no theft or damage during rental period. Please note that this does not represent your total excess liability. For debit card, prepaid card, cash deposits please get in contact with our office for approval. Note: In the case of failure to present a valid credit card or a lack of funds for car rental chargeand deposit, car rental agent may refuse to release the vehicle. No funds paid will be reimbursed. In the case of payment made by credit card not in the name of main driver, the driver may need to supplement evidentiary materials for scrutiny of payments or car rental agent may refuse to release the vehicle. No funds paid will be reimbursed.


Child Safety Seat: CAD 10.00/day, Child Booster Seat: CAD 10.00/day, GPS Navigation: CAD 10.00/day, Additional Driver: CAD 10.00/day The prices given are only in estimated amount. The charges incurred are payable in CAD at the rental counter. Requests for additional service cannot be guaranteed as availability is subject to change.


Rates with unlimited kilometres are only available for travel within British Columbia. If travelling in Alberta, Washington, Oregon, and California rates with unlimited kilometres will have a $20.00/day surcharge. Customers driving within other provinces/States will be charged $0.59/km, for every km driven, during the entire rental.


This supplier will not accept transferred coverage from any Credit Card or Insurance company (not including ICBC Road Star Plus). In the event you do not have acceptable coverage from ICBC (Insurance Corporation of British Colombia) you will be obliged to purchase suppliers loss damage coverage and third party liability (TPL) in order to successfully collect your car. We can elect not to rent to you if you do not present complete proof of transferable auto liability and physical damage Insurance coverage through ICBC. Proof of collision and liability Insurance that extends to British Colombia at the time of rental should include the name, address of the insurer, policy number and expiration date. The insurer must be located in British Colombia, Canada.


Rates with unlimited mileage are only availble for travel within BC. If traveling in Alberta a 20.00CAD surcharge will apply.


The vehicles tagged ¿or similar¿ are displayed with images of similar cars in the same category. Vehicle make, model and color are not guaranteed at pick-up. However, you are entitled to a vehicle with the same passenger and luggage capacity in the same category.


All major Credit Cards - VISA, Mastercard, AMERICAN EXPRESS, JCB, UnionPay, DISCOVER. For debit card, prepaid card, cash rentals please get in contact with our office for approval.

  Prepaid Reservations

If you have made a reservation you may pay on arrival however to make a reservation we will need a credit card to guarantee your vehicle. There may be an authorization on your Credit Card statement of USD$1.00 please be advised that a no show fee equivalent to a one day rental plus taxes with a minimum of USD$35.00 will be charged to the Credit Card. If vehicle is not pick up you can avoid this fee by cancelling your reservation through the same website you made it, you cannot call or write to cancel you can cancel only through the website where the reservation was made at least 48 hours in advance of your scheduled rental time. Prepaid reservations-if you have a prepaid reservation your Credit Card will be charged in full at the time you made your reservation. The Credit Card that you paid your reservation must be present at the time of pick up. Refund and cancellation policy-a prepaid reservation is a nonrefundable booking. If you do not pick up your rental when scheduled your reservation will not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or credit. For customer satisfaction Economy will apply a refund for any of the reasons below-after verification- -flight cancelled and customer could not get to the rental location-natural disaster prevented travel- Illness prevented travel-death in family prevented travel-jury duty prevented travel-Economy was unable to fulfill the customer reservation (example no vehicle available) - Any action due to the COVID-19 pandemic. Please be advised that there will be a charge of a handling fee for cancelling. If a customer chooses to change the date of their reservation the handling fee will be waived but may be subject to a rate adjustment. For date change please contact 1 877 326 7368. To process a refund or if you have any problems with your reservation please email Must be prior to your pick up.

  Reservation hold time

Vehicles are held for one hour after reserved arrival time. When flight details are provided, we will hold vehicle for up to one hour after flight arrival. In the event of delays, you may call or e-mail us to advise of any changes in your pick up time. After the one hour window, you will be considered a no-show and we may or may not be able to honor your reservation, depending upon availability. LOCAL TELEPHONE +1 604 689 1231 and +1 778 385 5551 - CALL CENTER INTERNATIONAL LINE 877-326-7368.


Thank you for selecting Economy Rent A Car represented in Vancouver by West Coast Car Rentals. After your arrival at the airport, please call +1 (778) 385-5551 or +1(604) 689-1231 for the airport pick up service, or please call Economy Rent a Car directly at 877 326 7368. ARRIVING FROM WITHIN CANADA? 1) Your checked bags are at Arrivals on Level 2 of the Domestic Terminal 2) On Level 3, walk toward the Link Building (located between the International and Domestic Terminal) 3) Follow the signs marked Canada Line Sky Train. 4) Take the Canada Line Sky Train to Bridgeport Station, proceed to the ground level on Bridgeport Station and please call +1 (778) 385-5551 or +1(604) 689-1231 for the pick up service, or please call Economy Rent A Car directly at 1 877 326 7368. ARRIVING FROM OUTSIDE CANADA? 1) Once through the customs and immigration arrivals process, walk toward the exit to our International Arrivals Greeting Area 2) Exit the building following signs marked Canada Line Sky Train 3) Before the parkade entrance, an escalator and elevator will take you up to the Canada Line Sky Train platform. 4) Take the Canada Line Sky Train to Bridgeport Station and proceed to the ground level on Bridgeport Station and please call +1 (778) 385-5551 or +1(604) 689-1231 for the pick up service, or please call Economy Rent A Car directly at 1 877 326 7368.