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Colombia Pereira, Colombia

  Additional Drivers

The additional driver charge is $ 10.00 USD per day with a maximum of 2 additional drivers.

  Age

The minimum age of the renter or any additional driver must be 25 years. Drivers 18-21 years of age CANNOT rent a vehicle.

  Cancellation

Customers who do not cancel their reservation from the source in which it was reserved, at least 48 hours before the pick-up time, or who do not show up for their reservation are subject to a $ 35 fee or a one-day rental charge, whichever is greater.

  Debit Cards

Debit cards are allowed. Cash deposits are not allowed. Economy Rent a Car accepts all major credit cards. No one other than the person named on the credit card can use that credit card for the deposit. The cardholder must be present at the time of rental.

  Drivers License

Renter must present a valid driver's license at the time of rental. Foreign renters must present a valid driver's license and valid passport and, based on the date of the entry stamp, will be allowed to rent a vehicle for a maximum of 90 days, present at the time of rental.

  Equipment

Economy rent a car has the following products on request: GPS, baby seat, maps and other accessories. Prices vary and all items are subject to availability upon arrival. It is the law for infants and toddlers to sit in baby seats, you can be fined up to 362,000 Colombian pesos and car immobilization for up to 6 months.

  Gas

Vehicle must be returned with the same amount of fuel as rented to avoid a refueling service charge.

  Geographic

Vehicles cannot be taken out of the country of Colombia. If the vehicle is taken outside of Colombia, then it will be considered negligence and a penalty charge, plus time and expenses will be applied.

  Insurance

This is not an insurance policy.- L.W. - (Disclaimer) * is a waiver of Economy Rent A Car's right to charge the Renter or Renters for damages to third parties during the rental period and is required unless Renters can provide written proof that their personal insurance will provide acceptable coverage in COLOMBIA during the rental period. It also reduces clients' legal expenses to zero. L.W. limits third party property and injury damage charges to a 20% deductible and will also cover vehicle storage and administrative expenses. L.W.D charges are: $ 15.00 to $ 25.00 per day. L.L.W - Limited Loss Waiver is an optional product that will reduce the renter's liability deductible to zero Vehicles - $ 13.00 USD per day. If the Renter wishes to reject the L.W. or the Loss Damage Waiver L.D.W. and relying on their own personal insurance, the Renter must provide written proof from their insurance company, specifically stating that the coverage is effective in the country of Colombia for the duration of the rental contract for the liability of third parties. A minimum security deposit of $ 2,500 USD will be required, if the client does not accept the L.W. then the L.L.W.

  One-Way

There may be an additional charge for leaving the vehicle at a different location. The return fee varies depending on the location where the vehicle is rented and the location where it is returned.

  Optional Protection Products

Emergency Roadside Assistance: All contracts will automatically enroll in the Emergency Roadside Assistance (ERA) program with a surcharge of only $ 3.99 / day. Key services (locked in the car), starting and gasoline service (in case you run out of gas) will be provided free of charge. If the client prefers not to participate, he must reject his participation at the time of rental and will be responsible for the * costs of the service * in case said client needs any of the services mentioned above.

  Payment

We accept the main credit and debit cards, Deposit: The amount of the rent plus a minimum of $ 500 USD for car and 750 USD for Van, will be retained on your card at the time of rental, once the vehicle is returned This deposit will be released, this process can take from 3 to 5 business days, depending on the bank to which the credit card belongs. We also accept vouchers from travel agencies, all charges will be processed in Pesos (Colombia's official currency), prices are provided in US dollars as a courtesy to our customers, we are not responsible for bank charges that may be incurred when using your card. Unsupported cash, credit or debit card deposits will be subject to verification at the time of rental. For those reservations that require a credit card guarantee, customers will be subject to a one-day rental charge if they do not show up to rent their reserved car, or if reservations are not canceled at least 48 hours before the reserved date. through the source with which the reservation was made.

  Prepaid Debit Cards

Customers making a prepaid reservation using a debit card should note that the rental property may require that a credit card be used in the renter's name to leave a rental deposit in order to rent the rental. car. Customers who do not have a credit card may be denied rent.

  Prepaid Reservations

If you have made a reservation you may pay on arrival however to make a reservation we will need a credit card to guarantee your vehicle. There may be an authorization on your Credit Card statement of USD$1.00 please be advised that a no show fee equivalent to a one day rental plus taxes with a minimum of USD$35.00 will be charged to the Credit Card. If vehicle is not pick up you can avoid this fee by cancelling your reservation through the same website you made it, you cannot call or write to cancel you can cancel only through the website where the reservation was made at least 48 hours in advance of your scheduled rental time. Prepaid reservations-if you have a prepaid reservation your Credit Card will be charged in full at the time you made your reservation. The Credit Card that you paid your reservation must be present at the time of pick up. Refund and cancellation policy-a prepaid reservation is a nonrefundable booking. If you do not pick up your rental when scheduled your reservation will not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or credit. For customer satisfaction Economy will apply a refund for any of the reasons below-after verification- -flight cancelled and customer could not get to the rental location-natural disaster prevented travel- Illness prevented travel-death in family prevented travel-jury duty prevented travel-Economy was unable to fulfill the customer reservation (example no vehicle available) - Any action due to the COVID-19 pandemic. Please be advised that there will be a charge of a handling fee for cancelling. If a customer chooses to change the date of their reservation the handling fee will be waived but may be subject to a rate adjustment. For date change please contact 1 877 326 7368. To process a refund or if you have any problems with your reservation please email customercare@economyrentacar.com. Must be prior to your pick up.

  Reservation hold time

Vehicles are held for two hours after the reserved arrival time. If flight details are provided, we will hold the vehicle for up to two hours after flight arrival. In case of delays, you can call us or send us an email to inform us of any changes in the pick-up time. Once the two hours have elapsed, it will be considered that you have not shown up and we may or may not honor your reservation, depending on availability. LOCAL PHONES, to contact us 305 3542829-3158235421-3158241632.

  Rules

By renting a vehicle from Economy Rent A Car and the affiliates of Economy Rent A Car, you agree that all disputes and controversies arising from your reservations and from your vehicle rental will be resolved solely and exclusively through binding arbitration administered by the American Arbitration Association.

  Shuttle

Thanks you for choosing Economy Rent a Car represented in Pereira, Colombia by Tres Cordilleras Rentals, When you arrive, please proceed to the rental counter located in the airport terminal after customs and baggage claim. Reserved Vehicle Retention: Vehicles are held for two hours after the actual arrival of the flight or for two hours after the reserved arrival time. If exact flight details are provided, we will honor all reservations up to two hours after the reserved pick-up time. You can call us or send us an email to inform us of a change in the pick-up time and we will honor your reservation. If you arrive after two hours, we may or may not fulfill your reservation, depending on availability. Local phone 305 3542829

  CDW

L.D.W - Loss Damage Waiver * - is an optional product, it is a waiver of the right of Economy Rent A Car to charge the renter for damages caused to the rental vehicle above the deductible amount. The franchise varies by vehicle. The charges of L.D.W. They are: $ 15.00 USD to $ 25.00 USD per day. L.D.W. * All waivers will be void if the terms of the rental agreement are violated. All products or disclaimers listed will be void in case of negligence while driving or while in possession of the rental vehicle, such as, for example, driving the vehicle on beaches, rivers, etc., or driving under the influence of alcohol, drugs or any other substance that may impair the driver's ability to operate the vehicle. Other negligent acts include, but are not limited to, leaving the keys in the ignition with the vehicle unattended, falling asleep while driving, ignoring traffic signs or police officers. If the Renter wishes to reject the L.W. or the Loss Damage Waiver of L.D.W. and relying on their own personal insurance, the Renter must provide a written proof from their insurance company, specifically stating that the coverage is effective in the country of Colombia for the duration of the rental contract for the liability of third parties. A minimum security deposit of $ 2,500 USD will be required, if the client does not accept the L.W. then the L.L.W

  Roadside Assistance

(ERA) It is an optional product, this program will cost 3.99 USD / day. With ERA, key services (lost or locked in the car), start-ups and gas service (in case you run out of gas) will be provided at no cost. If the customer prefers not to purchase the ERA, then they will be responsible for any * service fees * should said customer require any of the services mentioned above.