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Dominican Republic Santo Domingo, Dominican Republic

  Additional Drivers

Additional driver fee is $3.00 per day.

  Age

Renters and additional drivers must be minimum 21 years of age with a valid drivers license and a major credit card in their own name. Drivers 21-24 years 5 USD per day surcharge will apply. Additional drivers $3.00 USD per day surcharge. There is no charge for additional driver if spouse and over the age of 25 years. Max age or renters - 75 years. If the driver has a physical disability, there is no charge for additional driver. All valid drivers licenses accepted.

  Business Hours

Monday to Sunday 24/7 this location opens all year round.

  Cancellation

A Credit Card Guarantee is require for each reservation made for locations in the Dominican Republic. Customers who fail to cancel their reservation at least 24 hours prior to the reservation through the same source that the reservation was made, or fail to show up for their rental, will be subjects to a one day of rental charge or 50.00 dollars fee, whichever is higher.

  Drivers License

Canadian, US and International valid driver license accepted. International License will be required if license is not in Roman Alphabet. International License must be accompanied by the drivers domestic license to be valid.

  Gas

Customer must deliver vehicle with the same amount of gas as received. If returned with less amount, gas will be charged at locations rate (50% over regular current gas price). The customer will have the option to prepay for the full tank at regular current gas price at check out and not have to worry anymore about gas.

  Geographic

No travel outside the Dominican Republic is permitted. Prohibited to cross the border with Haiti.

  Honor Reservations

Vehicles are held for two hours after reserved arrival time. When flight details are provided, we will hold vehicle for up to two hours after flight arrival. In the event of delays, you may call or e-mail us to advise of any changes in your pick up time. After the two hour window, you will be considered a no-show and we may or may not be able to honor your reservation, depending upon availability.

  Insurance

Liability protection coverage - In the Dominican Republic liability insurance is required on all rental vehicles. The reservation estimate includes a basic third-party liability coverage that protects you against claims for injury/damage you cause to third persons/their property. It does not cover injury to you or damage to the rented vehicle. Property damage/public liability covers up to 8,500.00 USD. Supplemental liability insurance (SLI) is an optional coverage that you may obtain at the counter to increase the liability coverage limit to USD 100,000.00 USD + legal assistance and bail if needed for a cost of 17.99 USD per day. Collision damage waiver - CDW - is optional providing the following conditions are met: written proof of coverage from the Dominican Republic from a third party is presented at the time of rental. If you have purchased or are relying on third party collision damage waiver any damage to the vehicle will be charged to your credit card and the renter will need to seek reimbursement from the third-party policy. The presentation of a credit card or personal auto insurance is not proof of coverage. A 3,000.00 USD credit card authorization is required at time of rental. Without proof the renter will be required to purchase collision damage waiver. Collision damage waiver (CDW) reduces your financial liability for damage to the vehicle / its parts and accessories / except for theft / attempted theft or vandalism / provided the vehicle is used in accordance with the terms and conditions of the rental agreement. CDW insurance deductible is 1000.00 USD for economy through standard vehicles / 2500.00 USD for specialty vehicles / VANS and SUVS. Exclusions apply. Cost 19.95 USD per rental day. You may purchase a deductible waiver for USD 7.00 per day at the counter to make the deductible cero. Interior damage waiver (IDW) is optional and reduces your financial responsibility for damage to the interior of the car which is not a result of an accident. Exclusions apply. Cost 2.95 USD per day. Glass and tire protection (GTP) is optional and reduces your financial responsibility to glass and tires, cost USD 7.00 per day. Theft waiver (TW) is optional and reduces your financial responsibility for the loss of damage to the rental vehicle due to theft / attempted theft or vandalism including its parts and accessories. Exclusion applies. Cost 14.00 USD per day. Road side assistance (RSA) provides 24 hour emergency roadside services and includes towing / jump start / flat tire change / lockout service / and emergency fuel delivery there are limitations to coverage. Exclusions apply. Cost 3.00 USD per day. Additional protection plans packages options are available at the counter.

  Mileage

Unlimited mileage on all cars.

  One-Way

One way rentals permitted between Punta Cana, Santiago, Puerto Plata and Santo Domingo - drop charges will apply - make arrangements directly with location.

  Other

The office open 24 Hours, 7 days a week, 365 days a year. HOLDING RESERVED VEHICLES - Vehicles are held for two hours after reserved arrival time. When flight details are provided, we will hold vehicle for up to two hours after flight arrival. In the event of delays, you may call or e-mail us to advise of any changes in your pick up time. After the two hour window, you will be considered a no-show and we may or may not be able to honor your reservation, depending upon availability. MILEAGE Unlimited mileage on all cars. Thank you for Choosing with Economy Rent A Car represented by Amerirent Car Rental. Rental counter is located in the rental car area between terminals A and B. If flight information is provided car will be held in case of delays. TEL. 809-549-9504 or 809-687-0505 or call toll free 24 hours U.S. hotline 1 (877) 326-7368. If you have made a reservation you may pay on arrival however to make a reservation we will need a credit card to guarantee your vehicle. There may be an authorization on your Credit Card statement of USD$1.00 please be advised that a no show fee equivalent to a one day rental plus taxes with a minimum of USD$50.00 will be charged to the Credit Card. If vehicle is not pick up you can avoid this fee by cancelling your reservation through the same website you made it, you cannot call or write to cancel you can cancel only through the website where the reservation was made at least 48 hours in advance of your scheduled rental time. Prepaid reservations-if you have a prepaid reservation your Credit Card will be charged in full at the time you made your reservation. The Credit Card that you paid your reservation must be present at the time of pick up. Refund and cancellation policy-a prepaid reservation is a nonrefundable booking. If you do not pick up your rental when scheduled your reservation will not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or credit. For customer satisfaction Economy will apply a refund for any of the reasons below-after verification- -flight cancelled and customer could not get to the rental location-natural disaster prevented travel- Illness prevented travel-death in family prevented travel-jury duty prevented travel-Economy was unable to fulfill the customer reservation (example no vehicle available) - Any action due to the COVID-19 pandemic. Please be advised that there may be a charge of up to USD$150.00 handling fee for canceling. If customer chooses to change the date of their reservation the handling fee will be waived but may be subject to a rate adjustment. For date change please contact 1 877 326 7368. To process a refund or if you have any problems with your reservation please email customercare@economyrentacar.com. Vehicles are held for two hours after reserved arrival time. When flight details are provided, we will hold vehicle for up to two hours after flight arrival. In the event of delays, you may call or e-mail us to advise of any changes in your pick up time. After the two hour window, you will be considered a no-show and we may or may not be able to honor your reservation, depending upon availability. TAXES AND SURCHARGES: * State sales tax is 18 percent. (Included in reservation total estimate) * Vehicle license recovery fee (VLF) is USD 2.50 per day. (Included in reservation total estimate). * Airport fee is 10 percent. (Included in reservation total estimate). * Liability Coverage recovery fee (LCRF) is USD 9.95 per day and provides basic liability coverage. (Included in reservation total estimate) . By renting a vehicle from Economy Rent A Car and Economy Rent A Car affiliates, you hereby agree that any and all disputes and controversies arising out of your reservations and your rental of the vehicle shall be resolved solely and exclusively by binding arbitration administered by the American Arbitration Association.

  Payment

Payment will be charged at the counter at the time of rental. For payment this location accepts amex, visa, master card, carte blanche, diners club and discover credit cards. cash accepted for payment. Personal checks not accepted. no refunds are made for early vehicle returns or contract cancellations. a security deposit with a credit card authorization equal to usd 200 to 3,000 is required at the counter. amount depends on the vehicle class and optional insurance policy selected (see insurance and cdw section). the authorization will be captured at time of rental. this authorization may be used toward late charges, damages to the vehicle or any other outstanding balance upon return. unused funds will be released after the vehicle is returned and all charges have been paid. credit cards acceptable for authorization are visa, master card, carte blanche, diners club and discover. a credit card guarantee is required for each reservation made for locations in the dominican rep. customers who fail to cancel their reservation from the source it was booked, at least 24 hours prior of the pickup time, or do not show up for their reservation are subject to a $ 50 usd charge or one day rental charge, whichever is higher.

  Pickup/Drop

Thank you for Choosing with Economy Rent A Car represented by Amerirent Rent A Car. Customers who have a confirmed reservation and are staying at a hotel in town need to call 809 687-0505 to arrange for pick up and transport to the rental location. Customers not staying in a hotel simply need to show up at our rental location to rent their vehicle. Please call 809 687-0505 for directions.

  Prepaid Debit Cards

Customers who make a prepaid reservation using a debit card need to be aware that the renting location may require a credit card in the renters name be used for leaving a deposit for the rental in order to rent the car. Customers who do not have a credit card may be denied rental.

  Prepaid Reservations

If you have made a reservation you may pay on arrival however to make a reservation we will need a credit card to guarantee your vehicle. There may be an authorization on your Credit Card statement of USD$1.00 please be advised that a no show fee equivalent to a one day rental plus taxes with a minimum of USD$35.00 will be charged to the Credit Card. If vehicle is not pick up you can avoid this fee by cancelling your reservation through the same website you made it, you cannot call or write to cancel you can cancel only through the website where the reservation was made at least 48 hours in advance of your scheduled rental time. Prepaid reservations-if you have a prepaid reservation your Credit Card will be charged in full at the time you made your reservation. The Credit Card that you paid your reservation must be present at the time of pick up. Refund and cancellation policy-a prepaid reservation is a nonrefundable booking. If you do not pick up your rental when scheduled your reservation will not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or credit. For customer satisfaction Economy will apply a refund for any of the reasons below-after verification- -flight cancelled and customer could not get to the rental location-natural disaster prevented travel- Illness prevented travel-death in family prevented travel-jury duty prevented travel-Economy was unable to fulfill the customer reservation (example no vehicle available) - Any action due to the COVID-19 pandemic. Please be advised that there will be a charge of a handling fee for cancelling. If a customer chooses to change the date of their reservation the handling fee will be waived but may be subject to a rate adjustment. For date change please contact 1 877 326 7368. To process a refund or if you have any problems with your reservation please email customercare@economyrentacar.com. Must be prior to your pick up.

  Reservation hold time

Vehicles are held for two hours after reserved arrival time. When flight details are provided, we will hold vehicle for up to two hours after flight arrival. In the event of delays, you may call or e-mail us to advise of any changes in your pick up time. After the two hour window, you will be considered a no-show and we may or may not be able to honor your reservation, depending upon availability.

  Rules

State sales tax is 18 percent. (Included in reservation total estimate) * Vehicle license recovery fee (VLF) is USD 0.95 per day. (Included in reservation total estimate). * Airport fee is 10 percent. (Included in reservation total estimate). * Proof of liability insurance that is good in the Dominican Republic at the time of rental will be required OR renter MUST purchase the coverage from the location directly. (7.95 p/d + tax). NOTE: Liability is included in all location protection packages (See INSURANCE Section). By renting a vehicle from Economy Rent A Car and Economy Rent A Car affiliates, you hereby agree that any and all disputes and controversies arising out of your reservations and your rental of the vehicle shall be resolved solely and exclusively by binding arbitration administered by the American Arbitration Association.

  Shuttle

Thank you for choosing Economy Rent a Car represented in Dominican Republic by Amerirent. Rental Counter is located in Terminal - Rent a Cars Section. Cars are within walking distance.Counter Telephone is 809-549-9504 or 809-687-0505, In the event that you are unable to reach Amerirent Rent a Car at these numbers, then please call 877-326-7368.

  CDW

3 protection plans packages options are available at the counter as follows: Basic protector usd $ 11.99 hassel free-walk away coverage that reduces the financial responsibility of the renter in case of damages to the rental vehicle product of a collision or rollover, to an amount or deductible of usd 800.00 if cars and usd 1,200.00 if jeeps, minibuses and / or trucks. Grand protector plus usd $ 26.99 it¿s our most complete coverage plan. Hassel free-walk away coverage that reduces the financial responsibility of the renter to $0.00 to any vehicle class in case of damages to the rental vehicle product of a collision or rollover. Provides coverage to any cost resulting from road hazard flat tires, punctured tires, curb damage and cuts, any cost resulting from a road hazard stone chip to the windshield or in case of a cracked windshield. Also provides coverage in case of theft of the vehicle and 50% financial coverage for the cost of replacement of stolen parts and/or accessories. coverage exonerates the renter for unintentional damage caused to the interior of the rented vehicle and/or spillage of food or drink, exempts the renter and all authorize additional drivers from any loss of rental income resulting from an accident while the vehicle is in the repair facility. The coverage also includes our trip interruption benefit that reimburses for any taxis or emergency transportation, hotel accommodation and fares for up to $250. grand protector usd $ 21.99 hassel free-walk away coverage that reduces the financial responsibility of the renter to $0.00 in case of damages to the rental vehicle product of a collision or rollover, (deductible of usd 1,200.00 for jeeps, minibuses or trucks). provides coverage to any cost resulting from road hazard flat tires, punctured tires, curb damage and cuts, any cost resulting from a road hazard stone chip to the windshield or in case of a cracked windshield. also provides coverage in case of theft of the vehicle.