Policies by location

United States Lihue, United States

LIH - 3501 Rice St. 1009.

  Additional Drivers

Additional drivers charge is $10.00 per day with a maximum of 3 additional drivers .


The minimum age of the renter or any additional driver must be 21.Drivers age 21-24 may rent a vehicle for an additional charge of $15.00 per day. No additional charges will apply if renter is over the age of 25.

  Business Hours

This office is open 9am- 9pm daily , 365 days a year.


Customers who fail to cancel their reservation from the source it was booked, at least 24 hours prior of the pick up time, or do not show up for their reservation are subject to a $ 75 usd charge or one day rental charge, whichever is higher.

  Debit Cards

Debit cards debit cards are permitted. No cash deposits are allowed. Economy Rent a Car accepts all major credit cards. No one other than the person named on the credit card may use that credit card for the deposit. The card holder must be present at the time of rental.

  Drivers License

Drivers license renter must present a valid driver license at the time of rental. Foreign renters must present a valid driver license and a valid passport and based on the date of the entry stamp, will be allowed to rent a vehicle for up to 90 days, present at time of rental.


Gas vehicle must be returned with same amount of fuel as rented to avoid a refueling service charge.


Vehicles cannot be taken outside the Island. If you take the car out, then it will be considered negligence and a penalty charge will apply, plus time and expenses.

  Prepaid Debit Cards

Customers who make a prepaid reservation using a debit card need to be aware that the renting location may require a credit card in the renters name be used for leaving a deposit for the rental in order to rent the car. Customers who do not have a credit card may be denied rental.

  Prepaid Reservations

If you have made a reservation you may pay on arrival however to make a reservation we will need a credit card to guarantee your vehicle. There may be an authorization on your Credit Card statement of USD$1.00 please be advised that a no show fee equivalent to a one day rental plus taxes with a minimum of USD$35.00 will be charged to the Credit Card. If vehicle is not pick up you can avoid this fee by cancelling your reservation through the same website you made it, you cannot call or write to cancel you can cancel only through the website where the reservation was made at least 48 hours in advance of your scheduled rental time. Prepaid reservations-if you have a prepaid reservation your Credit Card will be charged in full at the time you made your reservation. The Credit Card that you paid your reservation must be present at the time of pick up. Refund and cancellation policy-a prepaid reservation is a nonrefundable booking. If you do not pick up your rental when scheduled your reservation will not be modified. If you do not pick up your rental when scheduled your reservation will be cancelled and you will not receive a refund or credit. For customer satisfaction Economy will apply a refund for any of the reasons below-after verification- -flight cancelled and customer could not get to the rental location-natural disaster prevented travel- Illness prevented travel-death in family prevented travel-jury duty prevented travel-Economy was unable to fulfill the customer reservation (example no vehicle available) - Any action due to the COVID-19 pandemic. Please be advised that there will be a charge of a handling fee for cancelling. If a customer chooses to change the date of their reservation the handling fee will be waived but may be subject to a rate adjustment. For date change please contact 1 877 326 7368. To process a refund or if you have any problems with your reservation please email Must be prior to your pick up.

  Reservation hold time

Holding reserved vehicles vehicles are held for two hours after reserved arrival time. when flight details are provided, we will hold vehicle for up to two hours after flight arrival. In the event of delays, you may call or email us to advise of any changes in your pick up time. After the two hour window, you will be considered a no show and we may or may not be able to honor your reservation, depending upon availability. local telephone (808)6521985


By renting a vehicle from Economy Rent A Car and Economy Rent A Car affiliates, you hereby agree that any and all disputes and controversies arising out of your reservations and your rental of the vehicle shall be resolved solely and exclusively by binding arbitration administered by the American Arbitration Association.


Thank you for selecting economy rent a car. Economy is located less than a mile off airport. The shuttle van will pick you up curbside and take you to our off airport pickup/ return office. Be sure that all your luggage is with you. look for the van with the economy logo. a t arrival please call for shuttle instructions (808) the event that you are not able to contact us then please call at 877 326 7368.


LDW loss damage waiver * is an optional product, provided you have proof of your own collision insurance. It is a waiver of economy rent a cars right to collect from the renter for damages caused to the rental vehicle over the deductible amount. LDW charges are: all vehicles minimum $ 15.00 per day maximum $25.00 per day depending on deductable. LDW *all waivers will be void if the terms of the rental agreement are violated. All of the products or waivers listed will become null and void in the event of negligence while driving or while in possession of the rental vehicle such as driving the vehicle across beaches, rivers, etc, or driving under the influence of liquor, drugs or any other substance that could impair the drivers ability to operate the vehicle. Other negligent acts include, but are not limited to, leaving the keys in the ignition with the vehicle unattended, falling asleep while driving, ignoring traffic signals or police officers. written proof if renter wishes to decline LDW. laibility waiver or LDW loss damage waiver and rely on the their own personal insurance, the renter must provide written proof from their insurance company, specifically stating coverage is effective in the no fault state of hawaii for the duration of the rental agreement for third party liability. A minimum security deposit of $300.00 usd will be required, if the primary renter cannot provide proof of insurance then l.d.w will automaticaly be required.