Cartagena, Colombia

Additional driver charge is $15.00 per day with a maximum of 2 additional drivers .When the rent is more than 15 days the company gives the additional driver

The minimum age of the Renter or any additional driver must be 21 to 70 years old.

Monday to Saturday 06:00 to 22:00, Sunday 08:00 to 20:00, Out-of-hours drop-offs are subject to a $25 fee

Customers who fail to cancel their reservation from the source it was booked, at least 12 hours prior of the pick up time, or do not show up for their reservation are subject to a $ 25 USD charge or one day rental charge, whichever is higher.Remember that reservations are suggested to availability.

Debit cards are permitted. No cash deposits are allowed. Economy Rent a Car accepts all major credit cards. No one other than the person named on the credit card may use that credit card for the deposit. The card holder must be present at the time of rental.

Renter must present a valid driver license at the time of rental. Foreign renters must present a valid driver license and a valid passport and based on the date of the entry stamp, will be allowed to rent a vehicle for up to 90 days, present at time of rental.remember that the credit card must have relief

When purchasing the PDW you have assistance to travel from #888 with Mapfre insurance to attend any emergency, however it is important to contact our helpline 3188292496 who will direct your emergency.

Economy rent a car has the following products available on request: SIM card prepaid number cost 5 dollars GPS, cost 15 dollars per day baby seat, 15 dollars high seats, 15 dollars. Prices vary and all items are subject to availability upon arrival. It is the law that children and babies sit in baby seats or booster seats. The omission of this rule may result in fines for which you are responsible. the cost varies

Vehicle must be returned with same amount of fuel as rented to avoid a refueling service charge. in the same way the state of cleanliness must be the same as it receives it, remember that if the official who receives the vehicle evidences cigarette traces, stained seats, dirty roof, these will be charged at the time of returning the vehicle.

Vehicles cannot be taken out of the country of Colombia. If the vehicle is taken outside of Colombia, then it will be considered negligence and a penalty charge, plus time and expenses will be applied. Vehicle should only be driven on paved roads.

Primecar offers PWL policy with a cost of $ 15 dollars a day, does not offer 100% coverage policies, for this cost of $ 15 dollars days you have 90% insured in case of total partial damages or Theft, and 100% in Liability Civil against third parties. PWL. - Liability Waiver * is a waiver of Economy Rent A Cars / Prime Cars right to charge the Renter or Renters for damages to third parties during the rental period and is required unless the Renters can provide written proof that their personal insurance will provide acceptable coverage in Colombia during the rental period. It also reduces customers legal expenses to zero. If Renter wishes to decline PWL and rely on the their own personal insurance, the Renter must provide written proof from their insurance company, specifically stating coverage is effective in the country of Colombia for the duration of the rental agreement for third part liability. A minimum security deposit from $2,500 USD will be required. This insurance does not cover, any kind of accessories, thus, tires, wheels, radios, keys, vehicle documents, antennas, glasses among others, nor does it have a substitute vehicle if you require another vehicle you must make another contract and pay the costs that this has.

All customers who possess a driver licenses issued in Colombia are considered local renters. Local renters must be over 25 years of age.

Unlimited free mileage is included in rental rate.

In Primecar sas we only deliver and receive vehicles at the international airport of the dorado de bogota, if you require to leave the vehicle in a different place from where you received it, this should be notified to the employee who attends it at the counter who will indicate the costs that this implies, the rates vary according to the place where it is returned.

From January 11, 2022 and until further order, the vehicle restriction in Bogotá called license plate restriction runs from Monday to Friday from 6am to 9pm. Restriction even days for even plates and odd days for odd plates. Regional plate restriction on holidays: in the 9 entrance corridors to Bogotá without restriction until 12 pm. From 12:00 pm to 4 pm, even plates enter. From 4:00 pm to 8:00 pm odd number plates enter. From 4:00 pm to 8:00 pm odd number plates enter. The day the client arrives to pick up the car, he is given a free circulation car so as not to have problems with fines and others. The client can request at the counter that he wants to pay exemption, and this is generated by the counter advisor, the costs range from $54,300 to $71,100 depending on the type of car. Note: Car Rental Companies are not exempt from this measure.

PAYMENT - We accept all major credit and debit cards, Deposit: The amount of the rent plus a minimum of $ 480 for car and 820 for for trucks , will be held in your card at the time of the rental, once the vehicle is returned this deposit will be released this process can take 7 to 14 business days.We are not responsible for the refund of the deposit since this is between banks. We also accept cash deposits, but the reimbursement of this will be made 30 days after the vehicle has been returned, if it is to consign in local account the value received will be returned, if it is for accounts of other countries this refund will only be made via werterunion , the lessee assumes the costs and expenses that this implies which will be deducted from his deposit to be returned. The prices are provided in US dollars and will be settled at the Representative Market Rate, the day of picking up your vehicle we are not responsible for the bank charges that may be incurred when using your card. Cash deposits, traveler's checks, credit or debit cards not taxed will be subject to verification at the time of rental. For those reservations that require a credit card guarantee, customers will be subject to a one-day rental rate if they do not show up to rent their reserved car, or if reservations are not canceled at least 12 hours before the date reserved for Through the source the reservation was made through. Remember reservations are subject to availability, we invite you to prepay, and get a 5% discount on the total rate at your expense. 480 car deposit and 820 for trucks. We are not responsible for the refund of the deposit since this is between banks

Customers who make a prepaid reservation using a debit card need to be aware that the renting location may require a credit card in the renters name be used for leaving a deposit for the rental in order to rent the car. Customers who do not have a credit card may be denied rental.

Reserve timeout - KEEP VEHICLES RESERVED: vehicles are retained for two hours after the reserved arrival time. When flight details are provided, we will retain the vehicle up to one hour after the flight arrives. In case of delays, you can call us or send us an email to inform you about any changes in your pick-up time. After the one hour window, it will be considered as not showing up and we may or may not honor your reservation, depending on availability. LOCAL PHONE 6056936323. CALL CENTER 3188292496 /317 email: [email protected].

By renting a vehicle from Economy Rent A Car and Primecar sas affiliates, you hereby agree that any and all disputes and controversies arising out of your reservations and your rental of the vehicle shall be resolved solely and exclusively by binding arbitration administered by the American Arbitration Association.

Thank you for choosing Economy Rent A Car represented in Cartagena by Prime Car. When you arrive, once you arrive at the Rafael Nuñez Airport, call 3176677559, our staff will be attentive to guide you if you do not find an answer, please, once you leave the restricted area, walk through the corridor that borders the airport to the south of it when you reach the end of the corridor (corner) you can see our office approximately 40 steps away. In case you cannot contact Prime Car please contact Economy Rent a Car at the number +1 (786) 975-2222 or +(506) 6311-1610 (WhatsApp).

L.D.W - Loss Damage Waiver * - is an optional product, it is a waiver of Economy Rent A Cars right to collect from the Renter for damages caused to the rental vehicle over the deductible amount. Deductible varies by vehicle. L.D.W. charges are: $12.00 to $15.00 per day. L.D.W. *All Waivers will be void if the terms of the rental agreement are violated. All of the products or waivers listed will become null and void in the event of negligence while driving or while in possession of the rental vehicle such as driving the vehicle across beaches, rivers, etc, or driving under the influence of liquor, drugs or any other substance that could impair the drivers ability to operate the vehicle. Other negligent acts include, but are not limited to, leaving the keys in the ignition with the vehicle unattended, falling asleep while driving, ignoring traffic signals or police officers. --written proof-- If Renter wishes to decline L.W. Laibility Waiver or L.D.W. Loss Damage Waiver and rely on the their own personal insurance, the Renter must provide written proof from their insurance company, specifically stating coverage is effective in the country of Colombia for the duration of the rental agreement for third part liability. A minimum security deposit of $3,500 USD will be required, if customer does not accept L.W. then L.L.W will automatically be required.In case of not taking the lwd, the lessee will be responsible for 100% of the vehicle and lost profits incurred in the event of total or partial loss. Bogota and Cartagena respectively have a vehicle restriction called PICO and PLACA, it is important to follow the instructions of the counter agent in order not to have problems with this measure.

When you arrive at the rental office: • There is no need to go to the counter or kiosk. • Prepare to show the gate agent your reservation in the Skip The Counter app, your driver is license, and your credit card. • At the start time of your reservation chosen in the app, you will be assigned a license plate number. You can find the vehicle in our parking lot. • The keys are in the vehicle. Unlock the doors with the app, drive to the exit gate, and enjoy the service. This optional service is offered at certain offices. Please check if your office offers this service.