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United States Denver, United States

DENO01 - Denver International Airport 17901 East 81st Avenu.

  Additional Drivers

"Additional drivers can be added at the time of rental for an extra daily fee. The primary renter and any authorized additional drivers must be present during rental Pick-Up. Any additional drivers must qualify under all rental qualifications, including a valid driver's license, and meet the age requirements. All authorized drivers must sign the rental agreement. All additional drivers must be at least 21 years of age. The additional driver fee is $20 per day per driver. Disabled Drivers: **Reservations to request disability equipment should be placed only by emailing den@yorkcarrental.com. Hand controls are provided at no additional cost. However, the availability of special equipment must be verified before the reservation can be confirmed. If you require special equipment to operate the vehicle, please contact us at den@yorkcarrental.com Requests must be made ten days in advance. We will process your request and send a confirmation response within ten days after verifying availability with the renting location."

  Business Hours

Monday to Friday 8:00 am to 5.00 pm, Saturday and Sunday 8:00 am to 4:00 pm.

  Cancellation

For reservations booked directly with York, you may cancel your reservation up to 24 hours before the scheduled pick-up time. If your reservation was confirmed through another provider (booking site, outside source, etc.), please use the same website to cancel your reservation. Some providers (booking site, external origin, etc.) may charge for the cancellation of a reservation if not canceled within a specific period. Cancellation of a reservation directly thru York when confirmed thru another provider may not relieve your responsibility with that provider. To alleviate such charges (cancellation fee or penalty), check with the provider and cancel the reservation directly with the provider.

  Drivers License

Vehicles taken out of State of Colorado will be limited to 60Miles/day, 420Miles/week, 1800Miles/month, or a maximum of 1800Miles per rental. The additional kilometer is charged at $0.50 per Miles driven during the entire rental above the allowance. A written agency's authorization must be obtained to take our vehicles out of the State of Colorado. Vehicles entering the USA or other provinces are subject to a border crossing fee of $20/day. Border crossing without a prior authorization will be subject to a $500 Service Fee. For the United States, U.S. Territories, or Canada, The customers who reside in the U.S., U.S, Territories, or Canada must present a valid, Full, unexpired government-issued Driver’s license which includes a photograph of the customer. Renters from other than the United States & Canada Must have a valid driver’s license from the renters/driver's country of origin with the English alphabet, a valid passport, and a valid international driver's license if the driver's license of origin is not in the English alphabet. Other requirements, Photocopies of Driver’s Licenses are not accepted, Learner’s Permits and partial license are not accepted. Temporary Driver’s Licenses may be refused if the renting location cannot verify the customer’s identity or the temporary license's authenticity. Additional Government-issued identification may be required. Digital licenses are not accepted. The driver's license must be valid for the entire rental period. The minimum age to rent a car is 21 years old, under age fee applies to 21-24 years old.

  Gas

"Fuel Policy: OPTION #1: PREPAY FUEL OPTION (BUY A TANK) Vehicle is rented with a full tank. You may purchase a full tank of fuel at the time of rental and bring the vehicle back with fuel at any level. There will be no credit issued for unused fuel. OPTION #2: FUEL SERVICE OPTION (WE FILL THE TANK) Vehicle is rented with a full tank. You may bring the vehicle back full to avoid a charge or York will refuel your vehicle based on the miles driven or level of the tank. A refueling service fee will apply per gallon."

  Geographic

Vehicles taken out of State of Colorado will be limited to 60Miles/day, 420Miles/week, 1800Miles/month, or a maximum of 1800Miles per rental. The additional kilometer is charged at $0.50 per Miles driven during the entire rental above the allowance. A written agency's authorization must be obtained to take our vehicles out of the State of Colorado. Vehicles entering the USA or other provinces are subject to a border crossing fee of $20/day. Border crossing without a prior authorization will be subject to a $500 Service Fee.

  Insurance

"After-hours returns are permitted in most instances, please contact the location directly for details. Customer can fill out contract and drop keys inside the drop box located at the location. Lock the vehicle and place the keys and contract in the key drop box. Don’t forget to remove all your belongings from the vehicle prior to returning the keys. A vehicle that is returned after hours will not be checked in until the next business day. If returning after hours when a location is closed, the customer is responsible for the vehicle until the satisfactory check in of the rental vehicle the next business day. Rental Grace Period - Rental is based on a 24-hour period. The customer receives a 29-minute grace period. If the customer keeps the vehicle after this time, an hourly rate will apply from minute one. "

  Local Renters

A local renter is defined as a Colorado Driver's license holder. Local Renters are limited to 60 miles/day, 420 miles/week, 1800 miles/month and The additional Miles are charged at $0.50 per Mile over the limitation. Local renters must show: Two proofs of address, such as utility bills, that are not more than 30 days old and match the driver's license address. Must provide Certified motor vehicle records, and may be purchased at any full-service driver's license office.

  Optional Protection Products

Personal Accident Insurance is an optional coverage that provides the renter with Accidental Death, Accidental Medical Expense, and Travel Assistance while the renter is in, boarding, or alighting the rental vehicle. Personal Effects Insurance, also an optional coverage, provides limited coverage from loss or damage to the renter’s personal belongings caused by theft, damage, or accident to your rental vehicle. Coverage includes: Accidental Death Benefit to the renter of $100,000 USD | Accidental Death Benefit to passenger of $10,000. | Accident Medical Expense & Ambulance Fee of $1,000. Coverage for PEC included coverage for personal belongings in the rental vehicle up to $525 per person. PAI/PEI is sold as a package only.

  Other

Daily Tolling Service You (the Renter) are responsible for all tolls accessed during the rental. This rental location offers an option for pre-paid tolling service. Suppose you accept the toll service option at the time of rental. You will be charged a convenience for each day of the rental regardless of the number of tolls incurred. You may use the express lanes an unlimited number of times during this rental, and we will handle processing and reconciliation for toll payments plus the toll(s) cost. Daily Tolling service does not cover moving violations, citations, or parking tickets (“Violations”), which will result in a $50 admin fee per Violation plus the cost of the tickets/taxes fees. Copies of tolls, violations, citations, or parking tickets can be requested at support@yorkcarrental.com. If you decline the Daily Tolling service and agree not to drive through automated express toll lanes. Customers who do not purchase the daily tolling service for their rental vehicle but use cashless toll lanes without another payment method approved by the toll authority will be charged an administrative fee of $15 per day plus the cost of each toll at the toll authority’s highest undiscounted rate ($90 max admin fee per rental agreement) and any applicable taxes fees. **You are responsible for all parking citations, red light and bus lane tickets, photo enforcement fees, fines for toll evasion, and other fines, fees, and penalties (each a “Violation”) assessed against you, us, or the Vehicle during the rental. Suppose the charging authorities notify us that we may be responsible for a Violation. In that case, you understand that our Provider or we may either: (a) transfer liability to you by providing your rental information to the charging authority and charge you an administrative fee of up to $50 per Violation and any applicable taxes fees; or (b) pay the Violation on your behalf and charge your payment card on file for the Violation, taxes, and an administrative fee of up to $50 per Violation and any applicable taxes & fees.

  Payment

Major credit cards are accepted when issued in the renter’s name. The credit card must have the same name as the renter's driver's license. The following are accepted forms of payment: Visa/MasterCard/American Express/Discover/Diners Club Intl/JBC Union/American Express At the time of pick up, the driver must present a valid driver's license and credit card in the driver's name. All drivers must have a safe driving record. At the time of rental, we'll require a credit card hold of total estimated charges. This is in addition to the cost of the rental. The renter may be subject to a credit check or present additional identification. Acceptable forms of additional identification are: Valid passport or travel visa, military identification, birth certificate, marriage license, ATM card with customer name printed on the face of card, health care identification card with customer’s name printed on face of card or company/college/university identification with a photograph. Sometimes, the renter may be required to present an alternate credit card. CREDIT CARD HOLD: We will request authorization on your credit card for $500 To $3000. While this hold is in place, the funds will not be available for your use. We will process the reversal when the rental is over, but the bank may take time to post it back to the account. DEBIT CARD: This location does not accept debit cards. Financial Policy Deposit Amount Minimum: $500 Deposit Amount Maximum: $3000 Deductible Amount: $2500 Under Age Fee: $30 Per Day Tolls & Citations: $50 Per Bill Pre-paid Tolls: $14.99 Per Day Baby Seat/Child Seat: $20 Per Day Rates are quoted in USD We accept (Visa, MasterCard, American Express, Discover, Diners Club, JCB, and Union Pay) credit cards from major banks only. We do not accept debit cards, Prepaid cards and secure credit cards.

  Reservation hold time

Prepaid Reservations will be held for 8 hours after reserved or closing time, whichever comes first. Non-Prepaid Reservations will be held 4 hours after the booked or closing time, whichever comes first.

  Rules

For the United States, U.S. Territories, or Canada, The customers who reside in the U.S., U.S, Territories, or Canada must present a valid, Full, unexpired government-issued Driver’s license which includes a photograph of the customer. Renters from other than the United States & Canada Must have a valid driver’s license from the renters/driver's country of origin with the English alphabet, a valid passport, and a valid international driver's license if the driver's license of origin is not in the English alphabet. Other requirements include Photocopies of Driver’s Licenses and Learner’s Permits not accepted. Temporary Driver’s Licenses may be refused if the renting location cannot verify the customer’s identity or verify the authenticity of the temporary license. Additional Government-issued identification may be required. Digital licenses are not accepted. The driver's license must be valid for the entire rental period. . Renters must be 25 years of age with a valid driver's license and a major credit card in his/her own name. Renters 21 through 24 years of age with a major credit card in his/her name may rent an Economy car, Compact car, Intermediate card, Standard car, Full-size car or an Intermediate SUV with an additional $25.00 per day surcharge plus any applicable taxes & fees. "Deposit Amount Minimum: $500 Deposit Amount Maximum: $3000 Deductible Amount: $2500 Under Age Fee: $30 Per Day Tolls & Citations: $50 Per Bill Pre-paid Tolls: $14.99 Per Day Baby Seat/Child Seat: $20 Per Day Rates are quoted in USD We accept (Visa, MasterCard, American Express, Discover, Diners Club, JCB, and Union Pay) credit cards from major banks only. We do not accept debit cards, Prepaid cards and secure credit cards."

  Shuttle

Thank you for Choosing Economy Rent a Car represented in Denver by York Rent a Car. Upon arrival at Denver Airport and collecting your luggage at Baggage Claim on the 5th floor, exit through doors 508-510 on the airport's West side ( Red Colour ) or doors 509-511 on the East side ( Blue Colour ) to Island 4. Please request a shuttle by calling (720) 588-9968 Or (720) 434-5105. YORK Shuttle will pick you up.

  Smoking

York has initiated an enhanced inspection process to help ensure a pleasant rental experience for all. Each vehicle will be confirmed "smoke-free" when provided to a customer. Upon its return, it will be inspected. If it is determined that the vehicle must be cleaned of smoke odor and residue, the renter will be assessed a fee of up to $450.00.

  CDW

Collision Damage Waiver (CDW) is not insurance and not mandatory. If you accept full CDW by your initials on the rental document at the daily rate, for each full or partial day that the car is rented to you, and the car is operated in accordance with the agreement, we assume all loss or damage to the car except, if permitted by law, for lost, damaged or stolen keys or remote entry devices, towing or tire service unless related to an accident, or recovery of the car if stolen, and except by your amount of responsibility, if any, specified on the rental document. If you do not accept CDW, you owe all loss or damage to the car. If you choose to rely on your own auto policy please bring proof of insurance as liability insurance is the law in Colorado. The renter is financially responsible for all damage not covered under the liability policy including, but not limited to, the YORK rental vehicles full value. Liability insurance protects you against claims for injury you cause to third persons on their property. Liability insurance does not cover injury to you or damage to the rented vehicle. State and country laws determine whether your personal auto liability insurance or our liability insurance will pay for injuries you cause to others while driving our vehicle. Canadian liability insurance is not accepted.

  Coverages and Insurances

"Collision Damage Waiver (CDW) is not insurance and is not mandatory. If you accept full CDW by your initials on the rental document at the daily rate, for each full or partial day that the car is rented to you, and the car is operated in accordance with the agreement, we assume all loss or damage to the car except, if permitted by law, for lost, damaged or stolen keys or remote entry devices, towing or tire service unless related to an accident, or recovery of the car if stolen, and except by your amount of responsibility, if any, specified on the rental document. If you do not accept CDW, you owe all loss or damage to the car. If you choose to rely on your own auto policy please bring proof of insurance as liability insurance is the law in Colorado. The renter is financially responsible for all damage not covered under the liability policy including, but not limited to, the YORK rental vehicles full value. Liability insurance protects you against claims for injury you cause to third persons on their property. Liability insurance does not cover injury to you or damage to the rented vehicle. State and country laws determine whether your personal auto liability insurance or our liability insurance will pay for injuries you cause to others while driving our vehicle. Canadian liability insurance is not accepted. Supplemental Liability Insurance is an optional coverage that protects the renter against third party liability claims as a result of an accident while the renter was operating the rental auto. SLI provides excess coverage over the underlying insurance required in the executed and signed rental agreement. SLI DOES NOT PROVIDE PRIMARY LIABILITYCOVERAGE TO THE RENTEE. This coverage provides renter liability covers of $1,000,000 in excess of the limits of liability as a secondary coverage. Supplemental Liability insurance protects you against claims for injury you cause to third persons on their property. Liability insurance does not cover injury to you or damage to the rented vehicle. State and country laws determine whether your personal auto liability insurance or our liability insurance will pay for injuries you cause to others while driving our vehicle. Personal Accident Insurance is an optional coverage that provides the renter with Accidental Death, Accidental Medical Expense, and Travel Assistance while the renter is in, boarding, or alighting the rental vehicle. Personal Effects Insurance, also an optional coverage, provides limited coverage from loss or damage to the renter’s personal belongings caused by theft, damage, or accident to your rental vehicle. Coverage includes: Accidental Death Benefit to the renter of $100,000 USD | Accidental Death Benefit to passenger of $10,000. | Accident Medical Expense & Ambulance Fee of $1,000. Coverage for PEC included coverage for personal belongings in the rental vehicle up to $525 per person. PAI/PEI is sold as a package only."

  Other requirements

1. On the day of the reservation, vehicles are held for 2 hours after the reserved arrival time. After the 2-hour window, the reservation will be considered a no-show, and we may not be able to honor the reservation. Please notify our agency in case of a flight delay. Your cooperation will help us to manage your booking accordingly. (Cancellation and Missed Reservation Policy) -Cancelling before the scheduled Pick-up time: You will receive a refund of your prepaid amount, minus a $50.00 cancellation fee. -No show or failure to pick up your rental vehicle: No refund will be issued. -Rental is picked up but returned early: No refund will be issued. 2. There are no refunds for early returns. 3. All the rental agreement extensions must be done via Contact Us page or in person. Please note that Combining new reservations to rent for a longer period is not permitted. New online reservations for extensions will not be honored. Rental agreements exceeding 30 days can not be extended. If you need to rent a vehicle for an extended period, you must go to the location before the 31st day and renew the rental agreement in person. The rate booked is guaranteed for the original duration of the reservation. 4. We maintain a clean, sanitized, and strictly smoke and pet-free fleet. Excess dirt, Smoking of any kind (cigarette, cigar, pipe, etc.), or pets is strictly prohibited in our rental vehicles. You will be assessed a cleaning fee of up to $300.00 if the vehicle is returned smelling of smoke of any kind and littered with ashes, pet hair, and excess dirt. 5. Telematics Notice and Release: You acknowledge that the Vehicle may be equipped with a telematics device, global positioning satellite (“GPS”) technology, an electronic locator device, and/or an event data recorder. We may find, monitor, or disable the Vehicle through such systems if we deem it necessary, without warning or notice, to the extent permitted by applicable law. Remote monitoring may include collecting Vehicle data, such as location, odometer, oil life, fuel level, tire pressure, battery charge, diagnostic trouble codes, and other elements that we deem necessary. We are not responsible for the operability of any telematics navigational or other system included with the Vehicle. You acknowledge these systems may use a cellular telephone, wireless technology, Bluetooth technology, or radio signals to transmit data; therefore, your privacy cannot be guaranteed. You authorize any person’s use or disclosure of or access to location information, automatic crash notification, and operational vehicle reporting conditions of the Vehicle as permitted by law. You shall inform all drivers and passengers of the vehicle of the terms of this section and that you have authorized the release of information as provided herein. You agree to release us and agree to indemnify, defend and hold us harmless for any damage to persons or property caused by the failure of the telematics device to operate correctly or otherwise arising from the use of the telematics device. Third-party telematics service providers are not our agents, employees, or contractors. Your use of a telematics system during the rental is subject to the third-party telematics system provider's terms of service and privacy policy. The Vehicle may collect and store personal information if you connect your smartphone or other device to the Vehicle’s Infotainment System. YORK does not access, collect or use any information that the Infotainment System may store. If you connect your device to the Infotainment System, you are representing that you understand that the Vehicle’s Infotainment System may store information from your device.

  Supplemental Liability Insurance

Supplemental Liability Insurance is an optional coverage that protects the renter against third party liability claims as a result of an accident while the renter was operating the rental auto. SLI provides excess coverage over the underlying insurance required in the executed and signed rental agreement. SLI DOES NOT PROVIDE PRIMARY LIABILITYCOVERAGE TO THE RENTEE. This coverage provides renter liability covers of $1,000,000 in excess of the limits of liability as a secondary coverage. Supplemental Liability insurance protects you against claims for injury you cause to third persons on their property. Liability insurance does not cover injury to you or damage to the rented vehicle. State and country laws determine whether your personal auto liability insurance or our liability insurance will pay for injuries you cause to others while driving our vehicle.