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Policies by location

United States Denver, United States

  Additional Drivers

Additional drivers can be added at the time of rental for an extra daily fee. The primary renter and any authorized additional drivers must be present during rental Pick-Up. Any additional drivers must qualify under all rental qualifications, including a valid driver's license, and meet the age requirements. All authorized drivers must sign the rental agreement. All additional drivers must be at least 25 years of age. The additional driver fee is $13 per day per driver. ADDITIONAL AUTHORIZED DRIVERS FOR VISION-IMPAIRED RENTERS A traveling companion who will serve as a driver for the visually impaired renter will be authorized at no additional charge. Drivers must meet our age requirements and possess a valid driver's license. Please advise the York representative of the companion driver at the time of rental. Both must be present at the time of the transaction. Disabled Drivers: **Reservations to request disability equipment should be placed only by emailing den@yorkcarrental.com. Hand controls are provided at no additional cost. However, the availability of special equipment must be verified before the reservation can be confirmed. If you require special equipment to operate the vehicle, please contact us at den@yorkcarrental.com Requests must be made ten days in advance. We will process your request and send a confirmation response within ten days after verifying availability with the renting location.

  After Hours

"After-hours returns are permitted in most instances, please contact the location directly for details. Customer can fill out contract and drop keys inside the drop box located at the location. Lock the vehicle and place the keys and contract in the key drop box. Don’t forget to remove all your belongings from the vehicle prior to returning the keys. A vehicle that is returned after hours will not be checked in until the next business day. If returning after hours when a location is closed, the customer is responsible for the vehicle until the satisfactory check in of the rental vehicle the next business day. Rental Grace Period - Rental is based on a 24-hour period. The customer receives a 29-minute grace period. If the customer keeps the vehicle after this time, an hourly rate will apply from minute one. "

  Business Hours

Monday to Sunday 9:00 am to 5:00 pm.

  Cancellation

For reservations booked directly with York, you may cancel your reservation up to 24 hours before the scheduled pick-up time. If your reservation was confirmed through another provider (booking site, outside source, etc.), please use the same website to cancel your reservation. Some providers (booking site, external origin, etc.) may charge for the cancellation of a reservation if not canceled within a specific period. Cancellation of a reservation directly thru York when confirmed thru another provider may not relieve your responsibility with that provider. To alleviate such charges (cancellation fee or penalty), check with the provider and cancel the reservation directly with the provider.

  Gas

"Fuel Policy: OPTION #1: PREPAY FUEL OPTION (BUY A TANK) Vehicle is rented with a full tank. You may purchase a full tank of fuel at the time of rental and bring the vehicle back with fuel at any level. There will be no credit issued for unused fuel. OPTION #2: FUEL SERVICE OPTION (WE FILL THE TANK) Vehicle is rented with a full tank. You may bring the vehicle back full to avoid a charge or York will refuel your vehicle based on the miles driven or level of the tank. A refueling service fee will apply per gallon."

  Geographic

Vehicles cannot leave the state of Colorado. Vehicles are tracked. Cars may not be driven off-road. Car may not be used for delivery service, Uber, Lyft, ride share services, or ride-hail services. Vehicles cannot leave the state of Colorado. Vehicles are tracked. Cars may not be driven off-road. Car may not be used for delivery service, Uber, Lyft, ride share services, or ride hail services. York Car Rental rates come with unlimited mileage within the state of Colorado. Vehicles are prohibited from traveling outside of Colorado. If the vehicle leaves the state of Colorado renter may be subject to mileage charges and additional fees.

  Insurance

Supplemental Liability Insurance is an optional coverage that protects the renter against third party liability claims as a result of an accident while the renter was operating the rental auto. SLI provides excess coverage over the underlying insurance required in the executed and signed rental agreement. SLI DOES NOT PROVIDE PRIMARY LIABILITYCOVERAGE TO THE RENTEE. This coverage provides renter liability covers of $1,000,000 in excess of the limits of liability as a secondary coverage. Supplemental Liability insurance protects you against claims for injury you cause to third persons on their property. Liability insurance does not cover injury to you or damage to the rented vehicle. State and country laws determine whether your personal auto liability insurance or our liability insurance will pay for injuries you cause to others while driving our vehicle.

  Local Renters

Defined as any renter or additional driver with a physical address within 75 miles of the pickup location. York rentals are restricted to the state of Colorado. York does not accept debit cards. Local renters must show proof of address, such as a utility bill. York vehicles are tracked. Local renters are permitted in compact, midsize, full-size cars only. Local renters are allowed 50 free miles daily and will be charged .65 cents USD above the free daily mileage allowance. The local renter deposit requirement is $500 USD authorized.

  Optional Protection Products

Personal Accident Insurance is an optional coverage that provides the renter with Accidental Death, Accidental Medical Expense, and Travel Assistance while the renter is in, boarding, or alighting the rental vehicle. Personal Effects Insurance, also an optional coverage, provides limited coverage from loss or damage to the renter’s personal belongings caused by theft, damage, or accident to your rental vehicle. Coverage includes: Accidental Death Benefit to the renter of $100,000 USD | Accidental Death Benefit to passenger of $10,000. | Accident Medical Expense & Ambulance Fee of $1,000. Coverage for PEC included coverage for personal belongings in the rental vehicle up to $525 per person. PAI/PEI is sold as a package only.

  Other

aily Tolling Service*** You (the Renter) are responsible for all tolls accessed during the rental. This rental location offers an option for pre-paid tolling service. Suppose you accept the toll service option at the time of rental. You will be charged a convenience for each day of the rental regardless of the number of tolls incurred. You may use the express lanes an unlimited number of times during this rental, and we will handle processing and reconciliation for toll payments plus the toll(s) cost. Daily Tolling service does not cover moving violations, citations, or parking tickets (“Violations”), which will result in a $50 admin fee per Violation plus the cost of the tickets/taxes fees. Copies of tolls, violations, citations, or parking tickets can be requested at support@yorkcarrental.com. If you decline the Daily Tolling service and agree not to drive through automated express toll lanes. Customers who do not purchase the daily tolling service for their rental vehicle but use cashless toll lanes without another payment method approved by the toll authority will be charged an administrative fee of $15 per day plus the cost of each toll at the toll authority’s highest undiscounted rate ($90 max admin fee per rental agreement) and any applicable taxes fees. **You are responsible for all parking citations, red light and bus lane tickets, photo enforcement fees, fines for toll evasion, and other fines, fees, and penalties (each a “Violation”) assessed against you, us, or the Vehicle during the rental. Suppose the charging authorities notify us that we may be responsible for a Violation. In that case, you understand that our Provider or we may either: (a) transfer liability to you by providing your rental information to the charging authority and charge you an administrative fee of up to $50 per Violation and any applicable taxes fees; or (b) pay the Violation on your behalf and charge your payment card on file for the Violation, taxes, and an administrative fee of up to $50 per Violation and any applicable taxes & fees.

  Payment

Major credit cards are accepted when issued in the renter’s name. The credit card must have the same name as the renter's driver's license. The following are accepted forms of payment: Visa/MasterCard/American Express/Discover/Diners Club Intl/JBC Union/American Express At the time of pick up, the driver must present a valid driver's license and credit card in the driver's name. All drivers must have a safe driving record. At the time of rental, we'll require a credit card hold of total estimated charges. This is in addition to the cost of the rental. The renter may be subject to a credit check or present additional identification. Acceptable forms of additional identification are: Valid passport or travel visa, military identification, birth certificate, marriage license, ATM card with customer name printed on the face of card, health care identification card with customer’s name printed on face of card or company/college/university identification with a photograph. Sometimes, the renter may be required to present an alternate credit card. CREDIT CARD HOLD: We will request authorization on your credit card for $500 To $3000. While this hold is in place, the funds will not be available for your use. We will process the reversal when the rental is over, but the bank may take time to post it back to the account. DEBIT CARD: This location does not accept debit cards.

  Reservation hold time

Prepaid Reservations will be held for 8 hours after reserved or closing time, whichever comes first. Non-Prepaid Reservations will be held 4 hours after the booked or closing time, whichever comes first.

  Rules

For the United States, U.S. Territories, or Canada, The customers who reside in the U.S., U.S, Territories, or Canada must present a valid, Full, unexpired government-issued Driver’s license which includes a photograph of the customer. Renters from other than the United States & Canada Must have a valid driver’s license from the renters/driver's country of origin with the English alphabet, a valid passport, and a valid international driver's license if the driver's license of origin is not in the English alphabet. Other requirements include Photocopies of Driver’s Licenses and Learner’s Permits not accepted. Temporary Driver’s Licenses may be refused if the renting location cannot verify the customer’s identity or verify the authenticity of the temporary license. Additional Government-issued identification may be required. Digital licenses are not accepted. The driver's license must be valid for the entire rental period. . Renters must be 25 years of age with a valid driver's license and a major credit card in his/her own name. Renters 21 through 24 years of age with a major credit card in his/her name may rent an Economy car, Compact car, Intermediate card, Standard car, Full-size car or an Intermediate SUV with an additional $25.00 per day surcharge plus any applicable taxes & fees.

  Shuttle

Thank you for Choosing Economy Rent a Car represented in Denver by York Rent a Car. Upon arrival at Denver Intl Airport and collecting your luggage at Baggage Claim on the 5th floor. Please call 720-588-9968 for pickup or please contact Economy Rent a Car directly at 877 326 7368.

  Smoking

York has initiated an enhanced inspection process to help ensure a pleasant rental experience for all. Each vehicle will be confirmed "smoke-free" when provided to a customer. Upon its return, it will be inspected. If it is determined that the vehicle must be cleaned of smoke odor and residue, the renter will be assessed a fee of up to $450.00.

  CDW

Collision Damage Waiver (CDW) is not insurance and not mandatory. If you accept full CDW by your initials on the rental document at the daily rate, for each full or partial day that the car is rented to you, and the car is operated in accordance with the agreement, we assume all loss or damage to the car except, if permitted by law, for lost, damaged or stolen keys or remote entry devices, towing or tire service unless related to an accident, or recovery of the car if stolen, and except by your amount of responsibility, if any, specified on the rental document. If you do not accept CDW, you owe all loss or damage to the car. If you choose to rely on your own auto policy please bring proof of insurance as liability insurance is the law in Colorado. The renter is financially responsible for all damage not covered under the liability policy including, but not limited to, the YORK rental vehicles full value. Liability insurance protects you against claims for injury you cause to third persons on their property. Liability insurance does not cover injury to you or damage to the rented vehicle. State and country laws determine whether your personal auto liability insurance or our liability insurance will pay for injuries you cause to others while driving our vehicle. Canadian liability insurance is not accepted.

  When You Arrive

Thank you for Choosing Economy Rent a Car represented in Denver by York Rent a Car. Upon arrival at Denver Intl Airport and collecting your luggage at Baggage Claim on the 5th floor. Please call 720-588-9968 for pickup or please contact Economy Rent a Car directly at 877 326 7368.

  Coverages and Insurances

"Collision Damage Waiver (CDW) is not insurance and is not mandatory. If you accept full CDW by your initials on the rental document at the daily rate, for each full or partial day that the car is rented to you, and the car is operated in accordance with the agreement, we assume all loss or damage to the car except, if permitted by law, for lost, damaged or stolen keys or remote entry devices, towing or tire service unless related to an accident, or recovery of the car if stolen, and except by your amount of responsibility, if any, specified on the rental document. If you do not accept CDW, you owe all loss or damage to the car. If you choose to rely on your own auto policy please bring proof of insurance as liability insurance is the law in Colorado. The renter is financially responsible for all damage not covered under the liability policy including, but not limited to, the YORK rental vehicles full value. Liability insurance protects you against claims for injury you cause to third persons on their property. Liability insurance does not cover injury to you or damage to the rented vehicle. State and country laws determine whether your personal auto liability insurance or our liability insurance will pay for injuries you cause to others while driving our vehicle. Canadian liability insurance is not accepted. Supplemental Liability Insurance is an optional coverage that protects the renter against third party liability claims as a result of an accident while the renter was operating the rental auto. SLI provides excess coverage over the underlying insurance required in the executed and signed rental agreement. SLI DOES NOT PROVIDE PRIMARY LIABILITYCOVERAGE TO THE RENTEE. This coverage provides renter liability covers of $1,000,000 in excess of the limits of liability as a secondary coverage. Supplemental Liability insurance protects you against claims for injury you cause to third persons on their property. Liability insurance does not cover injury to you or damage to the rented vehicle. State and country laws determine whether your personal auto liability insurance or our liability insurance will pay for injuries you cause to others while driving our vehicle. Personal Accident Insurance is an optional coverage that provides the renter with Accidental Death, Accidental Medical Expense, and Travel Assistance while the renter is in, boarding, or alighting the rental vehicle. Personal Effects Insurance, also an optional coverage, provides limited coverage from loss or damage to the renter’s personal belongings caused by theft, damage, or accident to your rental vehicle. Coverage includes: Accidental Death Benefit to the renter of $100,000 USD | Accidental Death Benefit to passenger of $10,000. | Accident Medical Expense & Ambulance Fee of $1,000. Coverage for PEC included coverage for personal belongings in the rental vehicle up to $525 per person. PAI/PEI is sold as a package only."

  Supplemental Liability Insurance

Supplemental Liability Insurance is an optional coverage that protects the renter against third party liability claims as a result of an accident while the renter was operating the rental auto. SLI provides excess coverage over the underlying insurance required in the executed and signed rental agreement. SLI DOES NOT PROVIDE PRIMARY LIABILITYCOVERAGE TO THE RENTEE. This coverage provides renter liability covers of $1,000,000 in excess of the limits of liability as a secondary coverage. Supplemental Liability insurance protects you against claims for injury you cause to third persons on their property. Liability insurance does not cover injury to you or damage to the rented vehicle. State and country laws determine whether your personal auto liability insurance or our liability insurance will pay for injuries you cause to others while driving our vehicle.